Acanva

Frequently Asked Questions:

1- What can I do to place an order on Acanva?

To order from Acanva, browse the website, add items to your cart, proceed to checkout, enter shipping and payment details, and confirm your purchase.

2- I want to cancel or modify my order. What can I do?

To cancel or modify your Acanva order, contact customer support quickly with your order details and request the change.

3- How can I check the order status on Acanva?

To check your order status on Acanva:

1. Visit the Website: Go to the Acanva website.
2. Log In: Sign in to your account.
3. Access Order History: Navigate to the order history or tracking section.
4. View Status: Check the status of your current orders.

Alternatively, you can contact customer support for updates.

4 - How much time does it take by Acanva to ship my order?

Acanva's shipping time can vary depending on the product and your location. Generally, it takes 1-3 business days for processing and an additional 5-7 business days for shipping. For exact delivery estimates, check the shipping information on their website or contact their customer support.

5 - What is the return policy of Acanva?

Acanva's return policy typically includes:

1. Return Window: Usually within 30 days of receiving your order.
2. Condition: Items must be in original condition and packaging.
3. Request: Contact customer support to initiate a return.
4. Refunds: Refunds are processed after the returned item is received and inspected.

6- How can I start a return process on Acanva?

To start a return process on Acanva:

1. Contact Customer Support: Reach out to Acanva’s customer service via their contact page, email, or phone.
2. Provide Order Details: Share your order number and the item you wish to return.
3. Follow Instructions: Customer support will provide return instructions and a return authorization if needed.
4. Package and Ship: Return the item in its original condition and packaging as directed.

7- What are the shipping charges on Acanva?

There is a free shipping on all orders.