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Frequently Asked Questions:
1. What is the warranty on Rexing dash cams?
Rexing dash cams come with a standard 18-month warranty. You can also extend this coverage by purchasing additional warranty plans through their website.
2. How do I install my Rexing dash cam?
Each Rexing dash cam comes with an easy-to-follow installation guide. Most models can be mounted using the adhesive pad or suction cup provided. Detailed video tutorials are available on the Rexing website for step-by-step assistance.
3. Does Rexing dash cams support GPS?
Yes, many Rexing dash cam models offer GPS logging capabilities, allowing you to record your location and speed alongside video footage. Some models have built-in GPS, while others may require a separate GPS logger.
4. How do I update the firmware on my dash cam?
Firmware updates can be downloaded from the Rexing USA website. Instructions for updating are provided with each firmware release, and it usually involves copying the update file to a memory card and following the on-screen prompts.
5. Do Rexing dash cams have parking mode?
Yes, most Rexing dash cams feature parking mode, which automatically starts recording when motion or impact is detected while your car is parked. This feature may require a hardwire kit for continuous power supply.
6. What kind of memory card should I use?
Rexing recommends using high-endurance microSD cards (Class 10 or above) with a capacity of up to 256GB for optimal performance. Be sure to format the memory card regularly to prevent errors.
7. How do I contact Rexing USA customer support?
You can reach Rexing USA’s customer support by emailing support@rexingusa.com or by calling their support line. They also have a comprehensive help center on their website with articles and troubleshooting tips.
8. Can I use my Rexing dash cam in extreme temperatures?
Rexing dash cams are designed to withstand a wide range of temperatures. However, it’s important to check the specific model's temperature range in the product manual to ensure optimal performance in extreme heat or cold.
9. Does Rexing offer accessories like rearview cameras?
Yes, Rexing offers a variety of accessories, including rearview cameras, memory cards, battery packs, and hardwiring kits to complement their dash cams.
10. Can I use my Rexing dash cam in more than one vehicle?
Yes, Rexing dash cams can be used in multiple vehicles. For ease of transfer, you may want to purchase extra mounting kits and power cables for each vehicle.
